Our Team
We are solutions providers with a combined 100+ years of experience at your disposal.

Jim-Barry Behar
CEO, Solution Architect
Jim-Barry founded Relentless Solutions in 1990. He brings more than 39 years of networking, Point of Sale, and accounting experience to the table, and has a background in business processes, architecture, programming, and integration. Why technology? “I love the challenge; technology is changing, sometimes daily and it’s a total challenge to keep up with it and at the same time help our customers stay current.”

Shari Don
COO
Shari joined Relentless Solutions in 2007 and has been on the ride of her life ever since. “There’s not a day that goes by that I don’t learn something new.” Responsible for the day-to-day management, Shari takes immense pride in delivering customer and employee satisfaction.

Stephanie Skantze
Director of Service Delivery, Project Manager
Ross Pawliger
Point of Sale Technical Support
Ross has been a part of the Relentless Solutions team since 2011 and is responsible for Counterpoint and Teamwork Support. Bringing over 30 years of Point of Sale experience to the technical team, Ross knows what questions to ask to get the job done right.

Susan Murphy
Point of Sale Developer
Susan has been a SQL Developer at Relentless Solutions since 2009. She enjoys a challenge and loves finding new ways to solve procedural or business problems. “It’s a fun challenge to build a customer-focused solution and see it all come together.”

Jay Vargas
Point of Sale Technical Support
Jay joined the Relentless Solutions team in 2011 with over 15 years of Counterpoint and Networking experience. “I love helping and solving problems. I take customer service very seriously; I take the view that their business is my business.”

Shawn McNamara
Account Manager, Technical Specialist
Shawn is a highly motivated, well-educated individual who has been working in the IT industry for over 20 years. With a design background, he comes at problems from all angles — seeing the larger picture and thinking ahead for a holistic solution. Having worn many hats, he can tackle almost any issue that might arise in the realm of IT.

Royce Cannon
Point of Sale Technician
Royce has over 28 years of experience selling, implementing, and managing retail Point of Sale system projects from start to finish. One might say he is a jack of many colors. When needed, he provides input and feedback to the business leadership team on various other projects or issues that arise. Royce is the Mid-Florida area representative for on-site implementations. When he is not working on projects, he loves to spend time with family, going on fishing trips, and has a passion for cooking and baking.
Drew Lechler
Senior Point of Sale Developer

Joseph Blevins
Account Manager
Joe is a performance-driven sales and account management professional committed to providing exceptional service while consistently exceeding expectations. Adept at identifying client needs and cultivating relationships across all levels, Joe thrives in collaborative team-oriented environments and has substantial experience training teams on technical implementations.
Anderson Guzman
Engineer

Erik Kanlagna
Director of Technical Services
Dev-ops Engineer and Development Engineer for embedded Linux network devices. He comes from a background of providing 24x7x365 support for over 100,000 retail sites. He is eager to share his knowledge and experience in a leadership role at Relentless.

Silvia Mendez
Purchasing
Jose Dominguez
Technician
Jose has been a part of the Relentless Solutions team for 16 years. He is the go-to guy on the team for networking, servers, backups, security, and all things hardware.
Lisa Laird
Administrative Assistant